Privacy Policy
Microcement Finish ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect information you provide when you place an order, request a quote or sample, subscribe to our newsletter, or contact us — including your name, email address, phone number, billing and shipping addresses, and payment details. We also collect technical data (IP address, browser type, pages viewed) through cookies and analytics tools.
How we use your information
- To process, fulfil and deliver your orders, quotes and samples
- To provide customer and technical support
- To send order updates and, with your consent, marketing communications
- To improve our website, products and services
- To meet our legal, tax and accounting obligations
Disclosure
We share information only with service providers who help us operate (payment processors, shipping and freight carriers, and IT, e-commerce and marketing platforms such as Shopify), and where required or authorised by law. We do not sell your personal information.
Payments
Payments are processed securely by our third-party payment providers. We do not store full payment-card details on our servers.
Cookies
Our site uses cookies to enable core functionality, remember your preferences and measure performance. You can disable cookies in your browser, though some features may not work as intended.
Security & retention
We take reasonable steps to protect your information and retain it only as long as necessary for the purposes described or as required by law.
Your rights
You may request access to or correction of your personal information, or ask us to stop sending marketing, by contacting us.
Contact
Microcement Finish, 3362 Pacific Highway, Springwood QLD 4127. Email: info@microcementfinish.com.au · Phone: 0450 681904.
We may update this policy from time to time; the current version is always available here.